Sell
Website Maintenance / AMC
A defined maintenance service for updates, monitoring, backups, security patching, performance and incident response—not an unlimited redesign promise.
Last Reviewed: 29 July 2026
Next scheduled review: 29 October 2026
Reviewed by: IndiaBusiness.ai Editorial
Who it’s for
When you may not need it — A small static site may need a lighter support plan. Maintenance cannot secure unsupported software or undefined third-party code without remediation.
At-a-glance SLA table
| Priority | Example | Define in contract |
|---|---|---|
| P1 | Site down, active compromise | acknowledgement, containment and escalation |
| P2 | Checkout/form unavailable | response and workaround |
| P3 | Broken page/function | target resolution |
| P4 | Content/design request | scheduled change window |
Process
- Baseline inventory and backup restore test
- Staging and version control
- Dependency/security updates
- Uptime/error/form checks
- Monthly performance/access review
- Documented incident response
- Quarterly recovery exercise
Documents needed
- Repository/hosting/domain inventory
- Authorised access
- Tech stack
- Third-party licences
- Analytics
- Backup locations
- Change approvers
- Emergency contacts
What we take care of
- Scope-based updates
- Monitoring
- Tested backups
- Vulnerability/dependency review
- Change log
- Incident coordination
- Monthly report
Questions founders ask
Does AMC guarantee no hacking or downtime?
No. It reduces risk and defines detection/response.
Should developers share one admin password?
No; use named accounts, MFA and least privilege.
Is a backup enough?
Only if encrypted appropriately, retained safely and restoration is tested.
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Primary sources
Information is general and reflects sources reviewed on the date shown. Eligibility, documents, fees, timelines and outcomes depend on the applicant’s facts and the current law, authority portal or platform policy. IndiaBusiness provides advisory and execution support; approval and enforcement decisions remain with the relevant authority, certification body, platform, bank or other decision-maker.